Martin Conboy

Martin is well recognised as one of the leading voices of the global outsourcing industry and its role in facilitating outsourcing success throughout the Asia-Pacific.

He was voted into the top five most influential and respected people in the global call centre outsourcing industry in November 2014.

Martin is an accomplished public speaker and has delivered keynote addresses at Business Process Outsourcing (BPO) – Information and communications technology (ICT) and Shared Services conferences in Australia, Bangladesh, China, Hong Kong, India, Korea, Malaysia, Mauritius, Middle East, The Philippines, Singapore, Thailand and USA.

He was voted into the top five most influential and respected people in the global call centre outsourcing industry in November 2014.

Martin was a founding member of Standards Australia subcommittee IT-030-07 which has a remit to create standards for the ICT/BPO industry.

The committee is responsible for developing standards and best practices for the ITES-BPO industry.

The ISO/IEC 30105 series on IT-enabled services – Business Process Outsourcing was published by Standards Australia in May 2017

Martin is the former President of the Australian BPO Association and he is a director of a number of Outsourcing related organisations. He has also worked in a number of senior leadership roles including in the recruitment sector.

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