Telephone Based Services

 

Automated Telephone Services

FooBoo can provide a range of automated telephone based services and solutions, these include:

  • Automated Attendant (AA)
  • Recorded Voice Announcer (RVA)
  • Interactive Voice Response (IVR) (‘push button’ services)
  • Call answering
  • Call Processing
  • Call Diversion
  • Order taking
  • Payments
  • Enquiries
  • Bookings & payments
  • Information services
  • Automated call queuing
  • Transfer to Live agents
  • Music & messages ‘On Hold’
  • Call recording
  • 1300 (local call services)
  • 1800 (free call services)

Premium Rate ‘User Pays’ Telephone Services
FooBoo can work with you to design a range of automated, ‘User Pays’ telephone based services, including:

  • Information services
  • Help Desks
  • Enquiries & payments
  • Competitions & Promotions

Once FooBoo has developed and implemented the service, you will be enable to automatically charge callers to listen to your information service, use your help desk etc. FooBoo provides a complete end to end solution, from initial design to complete service management and payment reconciliation.