09 Feb: Australian recruitment companies outsource their admin

Recruitment services was one of the first sectors to be outsourced back in the ‘60’s however more recently tough economic times and a more considered approach to operating expenses have driven the need to reduce costs inside recruitment firms. The imperative action is to cut waste on non-core activities and not impede value creation.

08 Feb: Can BPO organisations rise to the green challenge?

Going green is a lot more involved than simply turning off the lights; changing to energy efficient light globes; using double-sided photo copy paper; not throwing waste into the sewage system; recycling; or designing buildings that work with nature to heat up or cool down as the case maybe, although that at least is a start.